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Key Account Director - Chicago based

Chicago, IL 60632

Posted: 01/30/2026 Job Number: 1987 Pay Rate: $182,000 Work Location: Remote :

Job Description


Cullerton Group has a new opportunity for a Key Account Director. This is a remote position based in the United States, with regular travel required. The role is full-time and permanent. Total compensation is up to $182,000 per year, eligibility for a performance-based annual bonus, and participation in a 401(k) and employee stock ownership plan (KSOP). The KSOP includes both traditional and Roth 401(k) options, with annual company contributions exceeding 11% of eligible earnings—consisting of a 3% core contribution, up to 3.5% match, and additional variable contributions awarded periodically.

About the Role

The Key Account Director is responsible for managing and expanding relationships with the organization's most significant clients, primarily across the electric utility sector. This position will serve as the strategic point of contact, coordinating internal teams and executive leadership to deliver long-term business growth, improved customer satisfaction, and alignment with broader company objectives.

The individual in this role will lead the development of strategic account plans, drive revenue, guide customer-focused initiatives, and deliver high-value engagements. This includes overseeing sales strategy, presenting solutions at the executive level, optimizing internal collaboration, and delivering measurable business outcomes.

Schedule

  • Monday to Friday

  • 8:00 AM – 5:00 PM

  • Remote work with up to 80% travel (primarily domestic)

Key Responsibilities

Strategic Customer Leadership

  • Own and execute strategic plans for key accounts, aligned with customer and company goals

  • Act as the senior-level liaison, managing communication and strategy between customer stakeholders and internal teams

  • Guide end-to-end execution of complex account initiatives while maintaining consistent client engagement

Customer & Market Insights

  • Develop deep expertise in customer operations, objectives, and industry context

  • Proactively identify opportunities for value creation through innovative product or service alignment

  • Monitor regulatory shifts, competitor positioning, and emerging technologies to update account strategies

Sales Strategy & Forecasting

  • Partner with internal sales and leadership teams to create joint forecasts and growth pipelines

  • Generate proposals and high-impact presentations tailored to customer business cases

  • Use insight-selling and industry knowledge to lead negotiations and close complex, high-value deals

Account Operations & Governance

  • Ensure streamlined account management processes and consistency across touchpoints

  • Track and report on KPIs, budgets, and strategic milestones for key accounts

  • Guide internal resource coordination to support delivery excellence and account sustainability

Executive Engagement & Representation

  • Lead executive-level meetings and participate in trade shows, conferences, and strategic events

  • Facilitate product demonstrations and thought leadership presentations to showcase capabilities

  • Serve as a primary representative of the company in high-profile customer engagements

Mentorship & Collaboration

  • Provide coaching to junior sales professionals and cross-functional partners involved in the account

  • Work closely with marketing, product development, operations, and executive leadership to align efforts

  • Actively contribute to internal knowledge-sharing, lessons learned, and process improvements

CRM & Reporting

  • Maintain thorough and accurate records of sales activities and client interactions in Salesforce

  • Analyze account data to support decision-making, share updates with leadership, and manage key initiatives

Travel Expectations

  • Travel frequently to customer sites, industry events, and strategic meetings (up to 80%)

  • May include evening or weekend travel for customer relationship building or executive engagements

What You’ll Need to Succeed

Required Qualifications

  • Valid U.S. driver’s license and clean driving history

  • 10+ years of experience in the power industry or working directly with electric utilities

  • Experience in managing complex, high-value accounts—especially investor-owned utilities

  • Proven success in developing account strategy and leading cross-functional sales execution

  • In-depth understanding of electric power systems and related technologies

  • Strong business acumen, analytical thinking, and ability to use data to shape strategic decisions

  • Skilled in financial forecasting, budgeting, and managing account-level profitability

  • Excellent negotiation skills with a track record of closing sizable deals

  • Clear, persuasive communicator comfortable with executive audiences and public presentations

  • Strong interpersonal and relationship-building capabilities

  • Outstanding organizational skills with the ability to manage multiple priorities simultaneously

Preferred Qualifications

  • Bachelor's degree in Business, Engineering, Marketing, Sales, or a related field

  • Prior experience using Salesforce or similar CRM platforms

  • Familiarity with Oracle systems and Microsoft Office tools (Excel, Word, Outlook)
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